To Manage

Mangers must be great motivators.
In oder to get the team to reach its goals.
It may be a stressful task but once
accomplished, it pays a great toll.
And they must have a welcoming personality
because if they don't people won't get their reality.

My opinion about the Blogs

I think that the blogs were great assignments because it was a great way of keeping up with the classwork and good way to comuciate with the class. I also learned a lot about how different people think, and how they see things differently compared to the way I see it. I think the blogs were a good way of getting our grades up becuase it was easy and less time consuming, compared to a paper or another test. Overall I think the blogs were great, the only thing I would improve is the fact that we do not know who we are communciating with, so I think a picture should be uploaded.

My McDonalds Experience

This assignment is defiantly one that I won’t forget because of how strange it was to ask for a very specific order at a fast food restaurant. At first it seemed weird and easy to go and place an order, but it wasn’t so easy for the employees. In fact I found it pretty hard in placing the order because I felt a little strange asking for such a specific thing and the employee had a puzzled look on his face when I told him what I wanted. Also the employees did a poor job in fulfilling my order and they demonstrated no interest in trying to fulfill my order.
Well for one thing I had to restate my order about three times until the employee actually understood what I wanted and I also had to keep stressing that I wanted exactly four pickles in the burger, which he specified to the other woman who made my burger. He told her that I wanted a hamburger with extra pickles but I reminded him that I wanted exactly four. She also had a puzzled look in her face when he told her this because most of the orders were so simple and repetitive but mine caught her off guard. This obviously took a while for her to make because she was trying to get exactly four pickles on my burger and trying to get my order and other orders out as fast as possible. And as for the fries well I had to wait for another employee to fry my fries separately because the rest were fried with salt. After I left I wanted to see if the fries were salty and of course some of them were but for the most part they did not taste salty overall. This whole process took about fifteen minutes which I think is bad because usually it takes about five minutes with regular orders that consist of a whole meal. I don’t think I was treated the right way at all meaning that the employees demonstrated no customer service at all and they were not being helpful in fulfilling my order. The employees were basically taking orders and telling their co-workers in the kitchen what the customers wanted. In fact the customer service was so bad that my burger was not made correctly there were exactly five pickles on it, ketchup and onions. The employees obviously failed to compile with my order and they made my burger incorrectly even after I specified exactly what I wanted several times. It is understandable that this is a fast food restaurant but that does not mean the employees can not try to fulfill a simple order and demonstrate great customer service as well.
Basically the management process in this particular McDonald’s wasn’t so great and it defiantly needs improvement. Although the employees there do get the orders fast and they get to every customer. I think since it’s a fast food chain the employees and the company overall do not care enough about fulfilling exactly what the customer wants. Instead they are to busy trying to get the food to the customer in fast and easy way which obviously is a good thing. But that does not mean they should totally forget about satisfying there customers and treating them poorly. When I was placing my order I did not feel as if the employee really cared about what I exactly wanted, all he wanted to do was to get me out of the way as so as possible. All of the employees seemed to care about was trying to get the line down, which was shown through there speed.
I think that McDonald’s has great coordination meaning the company gets the orders out there and the employees work well to do this. But as far as communication and customer service they defiantly need to improve in this particular area. I think McDonalds needs to hire more bubbly and cooperative employees that will both work fast and fulfill every customer needs. They also need to train the current employees in maintain a positive attitude and speed, train them in multi-tasking. And this of course needs to be stressed my higher management in order for it to work and for the employees to learn because I am sure that if I went to some diner my order would have fulfilled. Since diners not only want to get the food out fast but also to get the customers to keep coming back. And I think McDonalds should try to compile with this idea so that the customers come back. It is safe to say that McDonalds is a well-established franchise but in order for it grows the company has to start looking into crating other types of orders. Also I think that reason as to why these employees had problems in fulfilling my order because they are so use to the same types of orders overall, that the burgers have an overall way to be made and that there is no other way to make them. The same goes for the fries it is as if the company has a set idea in which all the fries must be salty but as we all know everyone has different preferences. So this shows how McDonalds is doing a bad job satisfying its customers because they are not crating towards the idea that not every customer wants a burger with cheese and ketchup that maybe a customer might want a plain burger with exactly four pickles. Overall McDonalds needs to get with process of trying to satisfy the needs of the customers and to try to incorporate the idea of fast service and satisfaction into a mission statement. And as the employees need to be willing to help there customers and make the customer feel as if they employee cares about what he/she wants. Basically in this day and age no matter how great your product might be the only way it will survive and continue to survive is if the customer feels that you care about fulfilling their needs.

My Management Skills

Well I turned out to be high Influence and Steadiness, which I found pretty interesting. I dont think that I fall under the category of influence, because I am not the type of person thats good at persuading people. But after reading the description part, I realized that i do fall under the influence catergory, since I love to entertain people and I usually generate a enthusiatic envrionment. And i think that i do fall under the steadiness task since I believe that team work is one of the most important aspects in a company. I think this was pretty helpful in determining people's management type because you can see the places in which you are weak and places that you are strong. So that you can develop more on the weak type and remain strong with the other types. I don't think this can help with dating because this test is geared toward testing your work abilities not dating, it doesn't really test your personal qualities.

1. I hope to graduate with at least a 3.5 GPA. Well I am studying a lot more and working harder this semester so I can bring up my GPA.
2. After I graduate I plan on working for an investment banks such as J.P. Morgan, I am going to start working at Chase. And I plan on working my way up through promotions into J.P. Morgan.
3. I plan on getting my masters at NYU. Basically after graduating college and hopefully working for J.P. Morgan, I want to get into graduate school and continues. So that I obtain a higher paying job.

Trying to Reach An Agreement

Class on the 15th was crazy because of how we were trying to come to agreement with our grades. Basically I used the "compete to win approach", because I wanted to get a higher grade on my exam. But in way I also followed the accommodation approach since a lot of people did horrible, I felt that there were a lot of people pushing to get their points. So I kind of saw this issue more important to them. The class also followed the colloration apprroach in which everyone was negiotating for certain things in order to implement a policy that would help everyone. Basically wasting a tremdous amount of time, we all had to compromise for the points, the grade policy and the layout of the test. Since we ran out of time we all had to agree on the final proposal which we were lucky to get.

An Eggs-cellent Way to Plan

For one my group had great chemistry, we all were open to diferent ideas. We all decided that we each come up with something and see what worked best basically we used the Step 4 and we made a plan. And we all agreed on the egg spaceship. Basically we knew that we only had 10 minutes so we had to think fast, so by the time we got the supplies we had our spaceship idea ready. All that was left was to put it together and we all worked together to make it perfect. Then we chose the shortest person to drop the egg, but it didnt work out. Even though our plan didn't work, we still had an effective team that got along. The only thing that we could have done was be a little more creative and that we should have questioned the professor more in order to figure out exactly what drop kind was okay.

Example of a Management Issue

An issue I am having at work is that we recently had a change of management and a new manager has taken over. And I feel that she is being a little too bossy, commanding and pushy with the other managers and my co-workers. She has really changed the work environment for me and I don't feel comfortable within this environment. I am worried that many people will quit and that I would quit because of the change in management. And I am also worried that the company will not benefit with a manager like her.

hey

Hey everyone! My name is Arnela Kolenovic. I am a Junior and a Finance Major. I am from Montenegro, former republic of Yugoslavia. I believe in islam and I am looking forward to the upcoming muslim holidays.